Shipping policy

 

Shipping Policy

Last updated: Feb 28,2026

Thank you for shopping with Amateurshoping.com. We are committed to delivering your orders safely and on time across Bangladesh. Please read our shipping policy carefully.

1. Delivery Coverage

We deliver products all over Bangladesh including:

* Dhaka Metropolitan Area
* All major cities (Chattogram, Sylhet, Khulna, Rajshahi, Barishal, Rangpur, Mymensingh)
* District and selected rural areas

Delivery availability may vary depending on courier service coverage.

2. Delivery Time

Estimated delivery times are as follows:

* **Inside Dhaka:** 1–3 working days
* **Outside Dhaka:** 2–5 working days
* **Remote Areas:** 3–7 working days

Delivery time may vary due to public holidays, hartal, natural disasters, or courier delays.

 3. Shipping Charges

Shipping charges are calculated based on location:

Inside Dhaka: Tk.60
Outside Dhaka: Tk.120
Free Shipping: Available on orders above Tk.4000 (if applicable)

Shipping charges will be shown at checkout before payment confirmation.

4. Order Processing Time

* Orders are processed within **24–48 hours** after confirmation.
* Orders placed after **6:00 PM** will be processed the next working day.
* Orders placed on Friday or public holidays will be processed on the next working day.

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5. Cash on Delivery (COD)

We offer **Cash on Delivery (COD)** across most areas in Bangladesh.

* Customers must pay the full amount at the time of delivery.
* Please check the product in front of the delivery agent before accepting (if applicable).
* Partial payment is not allowed.

6. Order Tracking

Once your order is shipped, you will receive:

* A confirmation SMS/Email
* Courier tracking number (if available)

You can track your order through the courier’s website or by contacting our support team

7. Delivery Delays

Delivery may be delayed due to:

* Political unrest or transport disruption
* Severe weather conditions
* National/public holidays
* Incorrect shipping information provided by customer

We are not responsible for delays caused by courier services but will assist in resolving issues.

8. Failed Delivery Attempts If:

* The customer is unavailable,
* The phone number is unreachable, or
* The address is incorrect,

The courier may attempt delivery again. After multiple failed attempts, the order may be cancelled.

9. Damaged or Missing Items

If you receive a damaged, defective, or missing product:

* Contact us within **24 hours** of delivery.
* Provide order number and clear photos of the issue.

We will arrange replacement or refund according to our Return & Refund Policy.

10. Contact Information

For any shipping-related inquiries, please contact:

📞 Phone: +8801926721643
📧 Email: 
🕒 Customer Support Hours: 10.00AM-06.00PM